Returns and Kindness Policy
Returns & Kindness Policy
At HoneyGlow Market, your well-being is always at the heart of what we do. If something you’ve chosen doesn’t feel quite right, please know this: returning it is never a burden. It is simply a way of honouring your journey.
“Sometimes the perfect fit takes a second try — and that’s perfectly alright. Return with ease, knowing every choice you make still honours your story.”
✨ Our Promise
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You have 30 days from the date of purchase to return your product for a refund or exchange.
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Items must be unused, in their original packaging, and in resellable condition.
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If your item is faulty or damaged upon arrival, we will replace it or provide a refund, offering sincere apologies and heartfelt care.
✨ How to Return
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Please get in touch with our Kindness Team at returns@honeyglowmarket.com with your order number and the reason for your return.
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We will guide you through a simple, friendly returns process.
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Pack your item securely, using the original box if possible.
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Post it back to the address we provide.
✨ Our Forward-Thinking View
We believe that returning an item shouldn’t leave you feeling uncertain or guilty. By choosing what supports you best, you stand true to your self-worth, and that is always welcome here.