Returns and Kindness Policy

Returns & Kindness Policy

At HoneyGlow Market, your well-being is always at the heart of what we do. If something you’ve chosen doesn’t feel quite right, please know this: returning it is never a burden. It is simply a way of honouring your journey.

“Sometimes the perfect fit takes a second try — and that’s perfectly alright. Return with ease, knowing every choice you make still honours your story.”

Our Promise

  • You have 30 days from the date of purchase to return your product for a refund or exchange.

  • Items must be unused, in their original packaging, and in resellable condition.

  • If your item is faulty or damaged upon arrival, we will replace it or provide a refund, offering sincere apologies and heartfelt care.

How to Return

  1. Please get in touch with our Kindness Team at returns@honeyglowmarket.com with your order number and the reason for your return.

  2. We will guide you through a simple, friendly returns process.

  3. Pack your item securely, using the original box if possible.

  4. Post it back to the address we provide.

Our Forward-Thinking View
We believe that returning an item shouldn’t leave you feeling uncertain or guilty. By choosing what supports you best, you stand true to your self-worth, and that is always welcome here.